Privacy Notice

Getbench.ai (our website) is provided by BENCH TECHNOLOGIES LTD (trading as Bench) (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).

This privacy policy is divided into the following sections:

What this policy applies to
Personal data we collect about you
How your personal data is collected
How and why we use your personal data
Marketing
Who we share your personal data with
How long your personal data will be kept
Transferring your personal data out of the UK and EEA
Cookies
Your rights
Keeping your personal data secure
How to complain
Changes to this privacy policy
How to contact us

What this policy applies to

This privacy policy relates to your use of our website, products and services only (collectively our “Platform”).

Throughout our Platform we may link to other websites owned and operated by certain trusted third parties to share information about other brands and businesses and to other media or publishing sites. Those third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third party websites, please consult their privacy policies as appropriate.

Personal data we collect about you

The personal data we collect depends on the particular activities carried out through our Platform. We may collect:

Name and contact information (email address, phone number, company details)
Information, feedback or other messages via phone, email, post or social media
Usage activities and behaviours on our Platform
Service-related information
Contact and purchase history, saved items
Technical usage details
Survey, competition, and promotion responses

How your personal data is collected

We collect personal data:

Directly – e.g., via registration, feedback, contact forms, purchases
Indirectly – e.g., via cookies and usage tracking

How and why we use your personal data

We use your personal data to:

Provide our services and Platform
Gather feedback and improve services
Enforce legal rights
Maintain policy compliance and confidentiality
Improve training, quality control, and efficiency
Analyse business performance
Prevent unauthorised access or changes
Secure data and systems
Market our services
Maintain records and perform audits

Our legal basis for processing your data

We process your data on the following bases:

Performance of a contract
Our legitimate interests (with safeguards)
Legal obligations
Consent (which can be withdrawn at any time)

Marketing

We may use your personal data to send updates (email, SMS, phone, post) including offers and promotions. We rely on our legitimate interests to do this unless the law requires consent.

You can opt out anytime by:

Emailing:
‍
Clicking the unsubscribe link in marketing emails

We do not share your data with other organisations for their own marketing purposes.

Who we share your personal data with

We may share data with:

Service providers (e.g. payment processors)
Hosting and analytics providers
Banks

We may also share it with:

Auditors or advisors (bound by confidentiality)
Regulators, courts, or enforcement bodies
Potential buyers in a business transfer

For more details, contact us (see below).

How long your personal data will be kept

We do not keep your data longer than necessary. If your account is inactive, we’ll delete or anonymise data after 7 years or as per our data retention policy.

Transferring your personal data out of the UK

We may transfer personal data to:

Providers outside the UK
From the EEA to the UK

Such transfers are based on:

Adequacy decisions
Standard contractual clauses
Exceptions provided by law

For details, contact us.

Cookies

A cookie is a small text file stored on your device. We use cookies to:

Recognise you
Save preferences
Analyse usage

See our [Cookies Policy] for details and consent options.

Your rights

You may have the right to:

Access – Get a copy of your personal data
Correction – Fix errors in your data
Erasure – Ask us to delete your data
Restriction – Limit how we use your data
Portability – Request your data in a portable format
Object – Stop use for direct marketing or legitimate interest processing
Not to be subject to automated decisions – We do not use automated profiling
Withdraw consent – At any time

To exercise your rights, contact us using the details below.

Keeping your personal data secure

We use appropriate security measures to protect your data. We limit access, test our systems, and follow industry best practices. Suspected breaches will be handled appropriately and reported if legally required.

How to complain

If you have concerns, contact us first. If unresolved, you can complain to:

The UK Information Commissioner: https://ico.org.uk/make-a-complaint
A relevant EEA supervisory authority

Changes to this privacy policy

We may update this notice from time to time. When we do, we’ll inform you through the website or via email where appropriate.

How to contact us

Individuals in the UK:

Our contact details:

BENCH TECHNOLOGIES LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
📧 contact@getbench.ai